Privacy Policy

This Privacy Policy explains how PurpleSpirits (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website and buy our digital products. We are committed to protecting your privacy in line with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

1. Information we collect

• Account & order details — your name and email address, and the products you purchase.
• Payment information — payments are processed by PayFast. We do not see or store your card details; we only receive confirmation of payment.
• Technical data — basic information your browser sends (e.g. IP address) and cookies needed to run the site (such as your login session and shopping cart).

2. How we use your information

• To process your orders and deliver your digital downloads.
• To send you order receipts and download links.
• To provide customer support and respond to your enquiries.
• To keep the site secure and to meet our legal and tax obligations.

3. Sharing your information

We do not sell your personal information. We share it only with service providers who help us run the store, namely: PayFast (payment processing), our email provider (to send receipts and downloads), and our hosting provider. These providers are only given the information they need to perform their service.

4. Security

We take reasonable technical and organisational measures to protect your information. Sensitive credentials are encrypted, and your purchased files are stored privately and delivered through secure, time-limited links. No method of transmission over the internet is 100% secure, but we work to safeguard your data.

5. How long we keep it

We keep your account and order information for as long as your account is active and as required to meet legal, accounting, and tax obligations. You may ask us to delete your account at any time (subject to records we are legally required to keep).

6. Your rights under POPIA

You have the right to access the personal information we hold about you, to ask us to correct or delete it, to object to its processing, and to lodge a complaint. To exercise any of these rights, contact us using the details below. You may also complain to the Information Regulator (South Africa).

7. Cookies

We use only the cookies necessary for the website to function — for example, to keep you logged in and to remember the contents of your cart. We do not use cookies for advertising.

8. Children

Our products are intended for adults. We do not knowingly collect personal information from children without the consent of a parent or guardian.

9. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the latest version.

10. Information Officer & contact

For any privacy questions or requests, contact our Information Officer at [your support email]. Our business details: [legal/trading name, registration number if any], [business address].